Q: I want to schedule an estimate, but I work all day. Can you provide the estimate if I am not home?
A: Yes, we can! We provide onsite estimates but can also gather all the necessary information using Google Maps and other online apps.
Q: I noticed black streaks on my roof – is that bad?
A: When you see black streaks across your roof, you are really looking at algae growth. Unfortunately, without intervention that algae will rapidly reproduce until it eventually covers your entire roof. If you see black streaks, call us immediately.
Q: What makes algae and moss so harmful?
A: Algae and moss build root systems that harm your roof from the inside out. If left untreated, algae growth will gradually deteriorate your roof, cutting its life span in half. You are left with decomposed, cracked roof shingles which will lead to leaks and significant damage to your home.
Q: What makes your cleaning methods so successful?
A: Unlike traditional roof washing systems, we use soft washing combined with non-toxic, environmentally safe cleaning detergents. We mix our cleaning products according to your roof’s unique needs, which means we extract and eliminate growth and grime with 100% accuracy. We take special care with every roof that we clean, assuring the job is done the right way, every time.
Q: After you add the cleaning products, do you power wash it?
A: Unfortunately, some companies continue to use high-powered pressure washers for roof cleaning projects. This will void your roof warranty and cause unintended damage to the shingles. The key to our system is in the products that we use – products that are guaranteed to destroy and remove dirt and grime. After that, we give your roof a soft rinse to leave it shining. In some cases, a rinse is unnecessary, and a gentle rainstorm will finish the job for you.
Q: What is soft washing?
A: Because high-powered pressure washing can cause damage to your property (without fully completing the cleaning project), we have developed a superior, guaranteed method for washing your home exterior. Soft washing is just like it sounds – we use low pressure water combined with a special blend of cleaning solution to eliminate dirt, algae, mold, and all debris. We are tough on dirt, but soft on your home.
Q: How is soft washing different from traditional pressure washing?
A: Traditional methods may give the appearance of cleaning, but most often you will simply move the dirt from one area to another. Soft washing uses carefully designed, environmentally safe cleaning products, and the low water pressure allows the detergent to work into every area of your home exterior, getting to the heart of the problem. Our system will leave your house clean every time without causing any unintended property damage.
Q: I scheduled my roof cleaning service. What should I do to prepare?
A: The best thing you can do is make sure your vehicles have been moved away from the house to avoid water runoff. Ensure that the doors and windows are closed and that any pets have been brought inside. Finally, if you have ornamental plants or shrubs, we recommend moving those inside while we complete the project. When our technicians arrive, they will use the closest available outdoor water spigot.
Q: How long does the roof cleaning service take?
A: Much of this will depend on the size and shape of your roof, as well as the difficulty of the cleaning project. This will all be determined during your free onsite estimate.
Q: Are you insured?
A: Absolutely – all of our technicians are fully licensed and insured!
Q: My roof looks good, but what about cleaning the rest of my home exterior?
A: Our specialized soft washing system can remove tough dirt and stains from a variety of exterior surfaces, including wood fences and decks, vinyl sidings, and concrete walkways. For a full list of our services, give us a call today!